Process & Shipping

Please allow 3-8 working days for your order to be processed and shipped.

The average arrival time is 10-17 working days from the time of order confirmation. An order can, however, in the very rare occasion, take slightly longer, but is mainly dependent on your location.
Should your order take longer than 17 working days to arrive please contact us and our support team at support@96dragonstudio.com
Any duties & taxes are the responsibility of the buyer.
Unfortunately, we do not issue refunds or credits for packages that the carrier confirms as delivered. We do not take responsibility for lost, misplaced or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

All products are subject to availability. After you have placed an order, you will receive an email order confirmation. Please note that this is not a guarantee of product availability. Upon final processing and shipment of your order, you will receive a second confirmation of your order and its shipping details. If any part of your order is unavailable, a full refund will be made for all unfulfilled items.